Service Excellence Sessions: John Hopkins Hospital (J. Wyatt Schuerholz)

As an adjunct faculty member of CCBC (Community College of Baltimore County) J. Wyatt Schuerholz was one of a few facilitators who facilitated several two-hour sessions on Service Excellence to a selection of Johns Hopkins Hospital employees. The goal of the session was to emphasize the importance of interacting with patients, customers, and others in…

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ERGs, Executive Transition & Succession Planning Engagements (Michael Negrón)

NEGRON Consulting was recently retained to several Executive Transition projects for organizations in Connecticut and Massachusetts, summarized as follows: Two (2) Affiliates of a National Nonprofit Historic Preservation Major Institutions Neighborhood Alliance (2 major hospitals and 1 university) For all of these projects, a member of NEGRON Consulting will facilitate a 3-phase executive transition process:…

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3rd Annual Hispanic Leadership Day – Emotional Intelligence & Diversity

I recently conducted a workshop at GE’s Corporate Headquarters in Fairfield, CT as part of GE’s 3rd Annual Hispanic Leadership Day.  NSHMBA (National Society of Hispanic MBAs), ALPFA (Association of Latino Professionals in Finance and Accounting), and SHPE (Society of Hispanic Professional Engineers) teamed up for an evening of personal development hosted by General Electric’s…

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What We Are Reading: “DiversityInc: The Difference Between Mentoring, Coaching, and Sponsorship”

We’ve often discussed mentoring in the past and the differences between coaching and mentoring as well, but DiversityInc Magazine took an additional approach.  They analyzed some of the basic differences between mentoring, coaching, and sponsorship. Depending on your organization’s available opportunities for development and growth, any one of these may be the right approach for…

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