Service Excellence Sessions: John Hopkins Hospital (J. Wyatt Schuerholz)

As an adjunct faculty member of CCBC (Community College of Baltimore County) J. Wyatt Schuerholz was one of a few facilitators who facilitated several two-hour sessions on Service Excellence to a selection of Johns Hopkins Hospital employees. The goal of the session was to emphasize the importance of interacting with patients, customers, and others in…

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ERGs, Executive Transition & Succession Planning Engagements (Michael Negrón)

NEGRON Consulting was recently retained to several Executive Transition projects for organizations in Connecticut and Massachusetts, summarized as follows: Two (2) Affiliates of a National Nonprofit Historic Preservation Major Institutions Neighborhood Alliance (2 major hospitals and 1 university) For all of these projects, a member of NEGRON Consulting will facilitate a 3-phase executive transition process:…

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3rd Annual Hispanic Leadership Day – Emotional Intelligence & Diversity

I recently conducted a workshop at GE’s Corporate Headquarters in Fairfield, CT as part of GE’s 3rd Annual Hispanic Leadership Day.  NSHMBA (National Society of Hispanic MBAs), ALPFA (Association of Latino Professionals in Finance and Accounting), and SHPE (Society of Hispanic Professional Engineers) teamed up for an evening of personal development hosted by General Electric’s…

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What We Are Reading: “Diversity 2.0 Means Fixing the Systems, Not the Women” (The Glass Hammer)

Talent management and “creating an environment where that talent can grow and thrive in” is a priority for most companies.  It crosses all industries, strengthens the leadership pool, and is a means to support growth, and measure progress.  But where are some of the gender and diversity initiatives leading to so far in this new…

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