What is Emotional Intelligence? What is Emotional Intelligence & Diversity?

EIDI ChartWe strongly believe in the value of Emotional Intelligence, in developing the necessary skills to be a better leader, and in assisting organizations in their drive to provide more open, honest, committed, and productive environments.

Emotional Intelligence refers to the capacity for recognizing our own feelings and those of others, for motivating ourselves, and for managing emotions in us and i our relationships. EI (sometimes called EQ) describes abilities distinct from, but complementary to, academic intelligence or the purely cognitive capacities measured by IQ¹.

EI is getting more and more attention as the recognition has grown for the power of self-awareness, the importance of resiliency and dealing with adversity, and choosing how we think, feel, and act. All of these, and more, are elements of assessment tools now being used by major corporations and institutions, as a result of:

  • Increased Recognition of the Value of Emotional Intelligence
  • Growth in Workplace Diversity and Global Business
  • Recognized Way to Invest and Develop Organization’s High Potential Talent
  • Fostering Positive Workplace Culture (Generational, Work-Style, Times of Instability)

What is Emotional Intelligence & Diversity?

EID ModelWhile human beings function on both rational and emotional levels, emotions are at the heart of our energy, commitment and motivation. Feelings are also fundamental in forming our reactions to the differences we see in others, whether we approach or avoid, like or dislike, accept or reject. The more we understand and manage our emotional responses, the more we can enjoy increased comfort in relationships, effectiveness in interactions and peace within ourselves.

EID involves the ability to feel, understand, articulate, manage and apply the power of emotions to interactions across lines of difference.

Diversity, the multiple dimensions across which we interact, illustrates places where we are alike and different from others. Dealing with others across these lines of difference often triggers powerful responses that require emotional intelligence to manage.

Emotional Intelligence and Diversity is an intentional, conscious process that enables you to gain understanding and mastery of a wide variety of skills. These competencies are both insight- and action-based and focus on understanding both yourself and others in order to have productive interactions².

What are the 4 Major Components of the Emotional Intelligence & Diversity Model³?

Affirmative Introspection

A critical first step in developing the ability to deal with differences is an awareness of yourself that enables you to understand your reactions to others.  This involves being comfortable with who you are and an understanding of your values, passions, preferences and world view. It also entails acknowledging the biases and assumptions you have that influence your attitudes.

  • Knowing what makes me tick
  • Being comfortable in my own skin
  • Being in tune with my own biases and hot buttons

Self Governance 

Destructive behaviors sometimes occur when powerful feelings triggered by differences are evoked. It is at times like these that the energy of emotions needs to be managed and channeled in a constructive direction.

  • Making ambiguity an ally
  • Being my own change master
  • Getting in charge of self-talk

Intercultural Literacy

In a diverse world, understanding and managing your emotions internally is not enough. Intercultural Literacy involves understanding others’ cultural rules, norms, and values, while being able to empathize with them and metaphorically walk in their shoes.

  • Understanding cultural whys behind behavior
  • Seeing the benefits and limitations of all norms
  • Transcending my own perspective (empathy)

Social Architecting

Working effectively with others across the range of human differences requires that you consciously and intentionally manage your behavior in order to build productive relationships.  It encompasses being able to serve as a cultural interpreter by helping others understand the different cultural rules and perspectives involved in situations.

  • Serving as a cultural interpreter
  • Communicating effectively and resolving conflicts in diverse settings
  • Structuring synergistic and compelling environments

Want to learn more?

How Important is Emotional Intelligence? What are the Benefits of Emotional Intelligence & Diversity?

Looking for presenters or speakers for upcoming training events or commemorative months?

Since the launch of the speakers group last year, our speakers have given keynotes and presented at successful events for Fortune 500 companies on topics ranging from harnessing the power of generational diversity, to valuing diversity, to the essence of emotional intelligence and diversity.  We connect high quality, reputable, and inspiring speakers with clients who are providing their talent, leadership and stakeholders with impactful and transformative diversity and leadership development events.

When you and your team are planning for upcoming development/training events, commemorative months, and ERG events, we can help your organization identify the right speakers or workshop presenters, and support impactful and transformational experiences for all.  Whether the organizational focus is on connecting diversity efforts to the business, leadership development, recruitment/talent acquisition, retention or engaging middle management, for example, we want to help support impactful, personal and transformational experiences for all.

Learn more about the NEGRON Consulting Speakers, their backgrounds, the type of clients they have worked with, and see their publications and work in action, speaking on topics related to the diversity, workplace, leadership development, Emotional Intelligence and much more – go to NEGRON Consulting Speakers

Contact Us Here For: Help Planning Your Event or Program, Speaker Availability & To Get Ideas


¹ Working with Emotional Intelligence (Daniel Goleman, 1998)
² EID Primer (Gardenswartz, Ph.D., Cherbosque, Ph.D., and Rowe, Ph.D., Emotional Intelligence and Diversity Institute)
³ EIDI-Results.org