"360-degree feedback is a method of systematically collecting opinions about a manager's performance from a wide range of coworkers. This could include peers, direct reports, the boss, the boss's peers - along with people outside the organization, such as customers. The benefits of collecting data of this kind are that the person gets to see a panorama of perceptions rather than just self perception, which affords a more complete picture." (Center for Creative Leadership - CCL)
How does NEGRON Consulting use this form of Feedback?
NEGRON Consulting utilizes various 360-Degree assessment tools, including Emotional Competence Inventory (ECI) and Resilience Factor Inventory (RFI) for individuals and companies. These specific 360-degree tools are extensively used, statistically validated, and comprehensive.
These two tools also include additional elements to be factored in on the value of the feedback, such as 'rater familiarity'. These two factors can influence how the feedback is viewed from a credibility perspective.
An additional instrument used by NEGRON Consulting is the Lominger Leadership Architect Program. When used in conjunction with an individual's manager and peers, for example, a "360" view is provided.
What is the Value of 360° Assessment?
· Accurate self-insight is critical to life / job success
· People get accurate self-insight when they solicit, absorb, and understand feedback from others
· 360° feedback is critical for obtaining objective insights
· It measures observed behaviors and the impact on others
· 360° assessments provide a vehicle to facilitate this process
· Several studies (Hazucha et al., 1993; London & Wohlers, 1991; Walker & Smithier, 1999)
indicate that the use of 360° feedback helps people improve performance
